The average percentage of revenue generated from service and support can vary widely depending on the industry, business model, and specific characteristics of the company. However, in the case of mature companies selling industrial machinery, it’s not uncommon for service and support to account for a significant portion of revenue.
In the industrial machinery sector, companies often provide services such as maintenance, repairs, training, and technical support to ensure the proper functioning and longevity of the equipment they sell. These services can be critical for customers who rely on machinery as part of their business.
While there isn’t a one-size-fits-all answer, some industrial machinery companies may derive 20% to 40% or more of their total revenue from service and support activities. It’s important for companies to establish strong relationships with customers and offer comprehensive service packages to enhance the overall value proposition of their products.
HMJ tech’s innovative equipment design accompanied with our approach of only using industrial components has resulted in extremely low ongoing maintenance and support costs. We are currently running at 3% of sales. This is another major advantage of dealing with HMJ tech.
To learn more about our products please visit us at www.hmjtech.com or email us at sales@hmjtech.com
